Impact of RNAL/FNAL Submarine Cable Faults on HiNet Customer Connections to Certain Websites in China and Hong Kong

*Effective Date: March 13, 2024
*Duration: Repair time to be determined
*Scope: As detailed below
*Description: On March 13, 2024, an RNAL/FNAL submarine cable fault occurred. Following emergency dispatch and support by our company, customer connections to certain websites in China and Hong Kong are expected to remain unaffected during regular periods. However, slight delays may occur during peak hours. Once repairs are completed, normal service will be restored. We apologize for any inconvenience caused.

*Source: Chunghwa Telecom Official Website (https://www.hinet.net/notifyPage.html?type=0&id=18e3656fc9700000611f)